Accessibility issues - economic
Issues:
- Cost to learner of provision of hardware and internet connection,
software and printing out of study material.
- Costs of providing support (personal, academic and technical) to students
at a distance
- Ensuring that equitable fee structure provides value for money to
learners in an online environment
Solutions:
- Institution subsidises hire of laptop computers
- Computer labs utilise wireless technology to enable flexible use of
computers/networks (on/off campus)
- Institution subsidises internet connection costs (university is ISP)
and long-distance access
- Provision of essential software (purchased by institution under license)
to students
- Maximise use of freely available software such as browsers, proprietary
players/readers (eg Flash, PDF, Quicktime)
- Design courseware to use server based software and web applications
(eg WebCT) for delivery.
- Provide bulk-printed hard copy of course material where appropriate,
otherwise provide alternative web files that are easily & efficiently
printable
- Provide range of support options (phone, online, email) and embed
support elements as an integral aspect of courseware design (ie reduce
demand for live or one-on-one support)
- Ensure efficiency of courseware design - resources directed towards
student support may be more effective than expensive multimedia elements
that present accessibility challenges
- Institutional QA process to assure full accreditation for online courses
- Provide same subsidisation/scholarship opportunities for accredited
online courses as for the on-campus equivalent
- Ensure that costing structure is economically competitive with other
institutions, and is comprehensive (ie no hidden costs)
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