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Accessibility issues - economic

Issues:

  • Cost to learner of provision of hardware and internet connection, software and printing out of study material.
  • Costs of providing support (personal, academic and technical) to students at a distance
  • Ensuring that equitable fee structure provides value for money to learners in an online environment

Solutions:

  • Institution subsidises hire of laptop computers
  • Computer labs utilise wireless technology to enable flexible use of computers/networks (on/off campus)
  • Institution subsidises internet connection costs (university is ISP) and long-distance access
  • Provision of essential software (purchased by institution under license) to students
  • Maximise use of freely available software such as browsers, proprietary players/readers (eg Flash, PDF, Quicktime)
  • Design courseware to use server based software and web applications (eg WebCT) for delivery.
  • Provide bulk-printed hard copy of course material where appropriate, otherwise provide alternative web files that are easily & efficiently printable
  • Provide range of support options (phone, online, email) and embed support elements as an integral aspect of courseware design (ie reduce demand for live or one-on-one support)
  • Ensure efficiency of courseware design - resources directed towards student support may be more effective than expensive multimedia elements that present accessibility challenges
  • Institutional QA process to assure full accreditation for online courses
  • Provide same subsidisation/scholarship opportunities for accredited online courses as for the on-campus equivalent
  • Ensure that costing structure is economically competitive with other institutions, and is comprehensive (ie no hidden costs)